Refund policy

Trade Name: Statomatics
Phone: 210-791-2884
Email: Statomatics@hotmail.com
Business Address: 1557 E 30th St, Lorain, OH 44055, United States

Refund Policy

At Statomatics, we are committed to providing high-quality digital products and services. Because our products may be delivered digitally and can be accessed or downloaded immediately after purchase, all sales are generally considered final.

Digital Products

Due to the nature of digital products, we do not offer refunds after a digital product has been downloaded, accessed, or delivered.

If you experience a technical issue, receive an incorrect file, or encounter a problem accessing your purchase, please contact us. We will make reasonable efforts to resolve the issue or provide a replacement where appropriate.

Services

For services, refund eligibility may depend on the stage of the project and the work already completed. If you request a cancellation before work has started, a refund may be considered. Once work has begun, refunds may be reduced or unavailable depending on the amount of work completed.

Duplicate or Incorrect Charges

If you believe you were charged more than once for the same purchase or were charged incorrectly, contact us promptly. After reviewing the transaction, we will correct any verified billing error.